Customer Care
Account Login/Password Assistance
Please use the same email address with which you originally registered as your account login. If you do not remember your account password, please go to the My Account page, enter your account login (email address) in the field next to "Forgot your password?" and click Submit. A new password will be emailed to the email address associated with your account.
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Shipping
All shipping charges are estimated. Actual shipping charges may vary. Race Prep Hobbies reserves the right to change the shipping method to keep our shipping cost within the estimate or to expedite delivery. Please allow 1 to 2 business days to process your order. We can only ship to confirmed Pay-pal addresses. Please note that we are closed on Mondays. All orders placed over the weekend or after shipping cutoff on Fridays will not ship until Tuesday.
International
International customers are responsible for all tariffs, taxes or duties required by their countries. It is the customers responsibility to determine any shipping restrictions or limitations before ordering. Refused or returned shipments will incur additional shipping charges. Thank you for your order! |